Terms of Service

1. Who we are and how to contact us

The App is operated by Talebook Spółka z Ograniczoną Odpowiedzialnością, a limited liability company (spółka z o.o.) registered in Poland, with its registered office at Twarda 18, 00-105 Warszawa, Polska, KRS 0000676714, NIP 5272808138, REGON 367229400 (“Pelio”, “we”, “us”, “our”). For all matters, contact mellow@talebook.io.

2. What Pelio does

Pelio helps you keep track of when your baby or young child (typically aged 3 months to 3 years) sleeps and wakes. Its core feature is the Schedule, where you record when your child fell asleep and woke up — an action we call “Adding sleep.” Pelio organizes the information you enter so you can see your child's recorded sleep clearly in one place. Pelio does not generate clinical assessments; it is intended only as a convenient record-keeping and organizing tool.

3. Acceptance and changes to these Terms

By using the App you confirm that you have read and accept these Terms. We may update these Terms from time to time, for example to reflect changes in the App, in our practices, or in the law. We will post the updated Terms with a new “Effective date” and, where required by law or where the changes are material, give you reasonable advance notice. Your continued use of the App after the changes take effect means you accept the updated Terms. If you do not accept them, you should stop using the App and may cancel any subscription as described in Section 5.

4. Eligibility and accounts

You must be at least 18 years old and have full legal capacity to enter into these Terms. The App is intended for use by parents and legal guardians to record information about their own child. You are responsible for keeping your account credentials secure and for all activity under your account. The child whose sleep you record is not a user of the App.

5. Pelio+ subscription, free trial, billing and cancellation

Some features require a paid auto-renewing subscription called Pelio+, which may include a 7-day free trial. Subscriptions are sold and processed by Apple through the App Store and are billed to your Apple ID account. We do not process or store your payment details.

The following terms apply to Pelio+ and reflect Apple's required subscription disclosures:

• Auto-renewal. Your subscription automatically renews for the same period and price unless auto-renew is turned off at least 24 hours before the end of the current period. Pelio+ has a minimum subscription period of at least seven (7) days and is available across all of your devices.
• Billing. Payment is charged to your Apple ID account upon confirmation of purchase. For renewals, your account is charged within 24 hours prior to the end of the current period.
• Free trial. Where a 7-day free trial is offered, it automatically converts into a paid subscription unless you cancel at least 24 hours before the trial ends. Any unused portion of a free trial is forfeited when you purchase a subscription, where applicable.
• Managing and cancelling. You manage or cancel your subscription in your Apple ID Account Settings on your device — not through us directly. Cancelling stops future renewals; you keep access to paid features until the end of the current paid period.
• Refunds. Because billing is handled by Apple, refund requests are handled by Apple in accordance with App Store policy. You can request a refund at reportaproblem.apple.com. This does not affect your mandatory statutory rights under Section 9.
• Price changes. We will notify you of any price increase and, where your consent is required, seek it before the new price takes effect; otherwise the subscription will not auto-renew at the new price.

Current prices and subscription lengths are shown in the App before you complete a purchase.

6. Medical disclaimer — informational purposes only

Pelio is provided for informational and organizational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Pelio is not a medical device within the meaning of EU Regulation 2017/745; it is intended solely for general lifestyle and well-being purposes. Pelio:

• does not diagnose, treat, cure, monitor, or prevent any disease or health condition;
• does not provide medical, clinical, or professional advice, and makes no clinical judgments; and
• only organizes and displays the sleep information you choose to enter.

Any patterns, summaries, totals, or visualizations the App shows are simply representations of the data you entered and must not be relied upon for medical decisions. Always seek the advice of your pediatrician, doctor, or another qualified healthcare professional with any questions about your child's sleep, health, feeding, or development, and never disregard or delay seeking professional advice because of something you have seen in the App. If you believe your child is experiencing a medical emergency, contact your local emergency services immediately. You use the App at your own discretion and remain solely responsible for all decisions about your child's care.

7. Licence and acceptable use

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App on Apple-branded devices that you own or control, for your personal, non-commercial use, in accordance with these Terms and the Apple Usage Rules. You agree not to:

• use the App unlawfully, fraudulently, or in any way that harms others or infringes their rights;
• copy, modify, distribute, sell, sublicense, or otherwise commercially exploit the App;
• reverse engineer, decompile, or disassemble the App, except to the extent this restriction is prohibited by mandatory applicable law;
• scrape, extract, index, or harvest data from the App, or use it to develop or train machine-learning models;
• interfere with, disrupt, or attempt to gain unauthorized access to the App or its systems.

8. Your content and data; privacy

The information you enter (such as sleep records) remains yours. You grant us a limited licence to host, store, and process it solely to operate and provide the App to you. Our handling of personal data is described in our Privacy Policy at meetpelio.com/privacy, which forms part of your agreement with us. The Privacy Policy explains the lawful bases for processing under the EU General Data Protection Regulation (GDPR) and your rights as a data subject — including the rights of access, rectification, erasure, restriction of processing, data portability, and objection — and how to exercise them, as well as your right to lodge a complaint with a supervisory authority.

Although the records concern your child, you are the account holder and the data subject for account purposes. Information about a child is personal data and receives special protection under the GDPR. By using the App you confirm that you are the parent or legal guardian of the child whose information you record and that you are authorized to provide that information.

9. Your statutory consumer rights (EU / Poland)

If you are a consumer, you have important rights that these Terms do not and cannot limit. These include rights under the Polish Act on Consumer Rights of 30 May 2014 (Ustawa o prawach konsumenta), the Polish Civil Code (Kodeks cywilny), the EU Consumer Rights Directive 2011/83/EU, and Directive (EU) 2019/770 on contracts for the supply of digital content and digital services.

Right of withdrawal (14 days) and digital content. As a consumer you generally have the right to withdraw from a distance contract within 14 days without giving a reason (Art. 27 of the Polish Act on Consumer Rights). However, for digital content and digital services not supplied on a tangible medium, you lose your right of withdrawal once performance has begun with your prior express consent and your acknowledgment that you thereby lose that right (Art. 38 point 13 of the Polish Act on Consumer Rights, implementing the Consumer Rights Directive). When you start your Pelio+ subscription or free trial and gain immediate access to the paid features, you are asked to give that express consent and acknowledgment; if you do, your statutory withdrawal right may no longer apply. If you do not provide that consent, your 14-day withdrawal right applies in the standard way.

Conformity of digital content/services. We are required to provide the App in conformity with our contract with you. If the App is not in conformity, you have statutory remedies, which may include having it brought into conformity, a proportionate price reduction, or termination of the contract, in line with Chapter 5b (Arts. 43h–43q, in particular the conformity criteria in Art. 43k and remedies in Art. 43n) of the Polish Act on Consumer Rights.

Unfair terms. Nothing in these Terms is intended to exclude or limit your mandatory consumer rights. Any provision that would constitute an unfair/prohibited contract term under Arts. 385¹–385³ of the Polish Civil Code does not bind you, and the remainder of these Terms continue to apply.

10. Disclaimers and warranties

Subject to Section 9 and to your mandatory statutory rights, the App is provided on an “as is” and “as available” basis. We do not warrant that the App will be uninterrupted or error-free, or that any data displays will be complete or accurate, since they depend entirely on the information you enter. Nothing in this Section excludes or limits any warranty, right, or liability that cannot lawfully be excluded or limited.

11. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law, including mandatory Polish and EU consumer law. Subject to that, and to the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses, or for any loss arising from your reliance on the App for purposes for which it is not intended (including any medical or clinical purpose — see Section 6). Because billing is handled by Apple, we are not responsible for Apple's payment processing.

12. Apple-specific terms

These Terms are concluded between you and Empire Vision Software only, and not with Apple. Apple is not responsible for the App or its content. To the extent Apple's Licensed Application End User License Agreement (the standard “LEULA”) applies, these Terms supplement it; if there is a conflict regarding the licence to use the App, the LEULA prevails to the extent of that conflict. Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you. Apple has no obligation to furnish maintenance or support services for the App. Apple is not responsible for addressing any claims relating to the App, including product-liability claims, claims that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer-protection or intellectual-property law; as between us and Apple, such claims are our responsibility and are governed by these Terms, except for refunds, which are handled by Apple. You represent that you are not located in a country subject to a relevant U.S. Government embargo or designated as a “terrorist-supporting” country, and that you are not listed on any U.S. Government prohibited or restricted-party list.

13. Intellectual property

The App and all related content, trademarks, logos, and software (excluding the information you enter) are owned by Empire Vision Software or its licensors and are protected by applicable intellectual-property laws. We reserve all rights not expressly granted to you in these Terms.

14. Suspension and termination

You may stop using the App at any time and cancel your subscription as described in Section 5. We may suspend or terminate your access if you materially breach these Terms or where necessary to comply with the law, giving you notice where it is reasonably possible to do so. Termination does not affect any rights or liabilities that accrued before it. Sections that by their nature should survive termination — including Sections 6, 8, 10, 11, 12, 13, 15, and 16 — continue to apply after these Terms end.

15. Governing law, consumer protection and disputes

These Terms are governed by Polish law and comply with applicable EU law. If you are a consumer habitually resident in the EU, this choice of law does not deprive you of the protection of the mandatory provisions of the law of your country of habitual residence (Article 6 of the Rome I Regulation, Regulation (EC) No 593/2008).

You may bring any dispute before the competent courts. As a consumer, you may also use out-of-court (ADR) dispute-resolution methods — for example through the Polish Trade Inspection (Inspekcja Handlowa) or a permanent consumer arbitration court — and you may seek free assistance from a municipal or district consumer ombudsman (rzecznik konsumentów) or, for cross-border matters, from the European Consumer Centre (ECC-Net). The supervisory authority responsible for consumer protection in Poland is the President of the Office of Competition and Consumer Protection (Prezes UOKiK). (Note: the EU's central Online Dispute Resolution platform was discontinued on 20 July 2025 under Regulation (EU) 2024/3228 and is therefore not available.)

16. General

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect. We may assign these Terms, for example as part of a transfer of our business, without affecting your rights. These Terms, together with the Privacy Policy and any in-App purchase terms presented to you, constitute the entire agreement between you and us regarding the App.

Contact

mellow@talebook.io